You have no idea how happy you have made me and the flower girls that will be so cold next Friday without the jackets. We are in Ct and the ceremony is being held outside(!!!) next Friday. I am praying it will not rain but it will be in the high 50″s. You have been a life saver and please show this email to your boss. If every employer had employees like you, this would truly be a wonderful world!
Purchased #L_C293W
I appreciate all your help on this.
Thanks again!Purchased # 5165W
Wow!
We got the veil yesterday! Sorry about all the calls and e Mails, don’t know why I wasn’t getting them. The order was completely filled in less than one week. you have put the biggest grin I have ever seen on my daughters face.
Thank you so much, and consider the website recommended!Purchased # UA_V77
Well success I finally have the package. I picked it up at the post office this afternoon. I have decided after looking the items over that I would keep it. The suit fit my grandson perfectly and once he tried it on he wanted it very much so we will keep it. As far as the rest of the items go, we decided to keep them with the dress I have two more girls coming up soon so we will get use out of them. Thanks so very much for all your help and concern I really appreciate it, and all your help and concern is what made me feel better and decide to keep the package. Your company owes you a raise for all your hard work and customer service (job well done). From now on I will order from your company instead of going somewhere else first.
I will certainly let you know if I need any help with the grandkids clothes you have been wonderful and very helpful.
You take care and have a great weekend too!
Sincerely,
Liz
Thanks. I was really happy with her dress and all the accessories. She looked beautiful yesterday. I would definitely shop your site again and I appreciate the free shipping.
Lyndi,
I just want to thank you again for getting the dress to us for 1st Communion. It fit perfect and she looked beautiful. Thank you for your personal service!Purchased # TT_5334
Jenny,
Thank you for all your help in getting this exchange taken care of.Purchased # MB_175W
Jenny, thank you so much for your comprehension and attention.
Best regards,
Your service has been great and I love what a great selection you have.
Purchased # 152WPY
We tried the dress on my niece and everything looks great. Ready for the wedding.
Thanks you for your help.
Ladies,
Just wanted to drop you all a quick note about how beautiful my girl looked for her First Communion. The dress and veil were of good quality. Hopefully I can keep them until her younger sister makes hers. The price was great, in comparison to the dresses we shopped at department and bridal stores. She was the best dressed, and the most classic looking girl there. I will highly recommend you to anyone else who is looking for a formal dress and I will do repeat business with you.
Thank you.
Hi Lyndi,
Thank you so much for all of your help and for the quick email replies! You were extremely helpful!Purchased # 5167W
Yes! Awesome! You are fantastic! Thank you very much and if you are a
mother, Happy Mother’s Day to you 🙂
Bless you,
Good afternoon Lyndi,
The dresses just arrived and I am very excited! They are exactly what we
ordered and are absolutely beautiful. Thank you so very much for everything.
Kindest regards,
Hi Lyndi,
I received the dresses they are soooooooo beautiful I am very, very happy and pleased with them. Thank you again for the help and support 🙂Purchased # 120IOPY
Thanks again for all your help and wonderful service! I can’t wait until
the dress is here! I just love it!
Have a great weekend!Purchased # SK_3047PM
Thank you for your excellent customer service.
Purchased # UA_V78
Oh yes. Many thanks Jenny (cool, a Jenny from the USA, nearly like Jeanny 😉 )
I think when it was sending on the 17th it must arrived good at time. Your
Internet-site is really good. Next year we will have another wedding so i know
where i must to go to find something beautiful for my little princess. and
next year 1 will have a little prince, so i can find also something for him.
And I will make publicity to my friends for your site.
Many thanks for now.Purchased # SK_3019BL
I received the gloves and they fit the flower girl perfectly! Thanks so much for
all of your help!Purchased # TT_LG
Cathy, the bows arrived several days before the wedding. I can’t tell you how much I appreciated your attention to this so it could “happen.” THANK YOU
Purchased # TT_45
Attn Cathy L. I would like to thank you and Flower Girl Dress For Less, I received My daughter dress on Monday. I’m VERY, VERY pleased with the price and the dress. I will be recommending this company to anyone looking for a reasonably price dress .Our wedding is complete now .Thank You so much.
Purchased # 5085I
Hi Cathy,
Thank you so much! I really do appreciate all your help! You have been wonderful!
I hope your company appreciates having such a wonderful employee like you, making their company run effortlessly and respectively!
Please copy this email to your manager. Your recognition is well deserved. I will definitely shop your site again and
also refer you to my friends.
Thanks again,Purchased # L_T-59
To Lyndi, Belinda and all of you who helped with my order:
Thank you so much for all you help this week in getting the dress to us in time for the wedding tomorrow. I was surprised to receive it early this morning and it is beautiful! My little girl can hardly wait to wear it for her cousin’s ceremony.
It is very refreshing to work with a company that places customer service above what might be considered inconveniences, like lost emails and out of stock merchandise. I have truly appreciated your help and kindness. Although I have not spoken with you personally or know you face to face, I am grateful for the time and extra effort given to me in making sure we had a dress for the occasion that is beautiful and perfect, thus making sure that my niece’s day is exactly the way she wants it.
I wanted to let you all know how thankful I am and also that you have a customer for life! I will be purchasing my daughter’s special occasion dresses from you for now on, and, I will recommend to everyone I know that they shop with you.
Thanks for Everything!Purchased # CK_887TUR
Jenny,
Thanks again for your communication and attention to my situation.
Bless You,
Hi Lyndi,
The dresses arrived and they are beautiful! The girls look like angels. Thank you so much for all of your help.Purchased # TT_6036
THANK YOU SOOOOO MUCH! You don’t know how much this means to me! I really appreciate it.
Thanks Again!Purchased # 5287W
Hey, I have got the dress, the dress is so beautiful, I love it. Thank you
very much. It was nice doing shopping with you, am hoping to do it again,
and I wish to be your friend.Purchased # TT_7976
Dear Cathy,
My dresses arrived this morning.
I can’t wait for the little ones to try them on!
The dresses are so pretty. I am thrilled!! 🙂
Kind regards,Purchased # TT_5377
Hi Lyndi,
I just wanted to thank you for all your hard work and help in getting our dresses here on time. I really appreciate it! Thank you so much! You have been wonderful to work with and such a great help!
Thank you again!!! 🙂Purchased # CK_830LM
Got the dress and it fits perfectly. Thanks!!
Purchased # KK_1020SV
Just wanted to say how happy myself and my daughter were to wear this dress for her communion. I bought it for her, since she has a belly and the dress laid flat and flattering. The length was perfect. The dress was plain, which she wanted, but I bought beaded appliqués and sewed them on the front sides of the jacket, as well as added bows on the front of the bodice and on the lower skirt, also made a bow for the back. It came out beautiful. She looked like an angel. I loved the quality and craftsmanship overall. Great value for the money.
Thank you again for such quick and courteous service. I truly appreciated that your company is the only one around with extra sizes for our girls and a lot of choices. She had a wonderful day.Purchased # L_SP947
That is the only order! I didn’t think it would ship today, but rather on
Tuesday. I am so happy, looks like I should have it on Wednesday!! Thanks for
your fast service.Purchased # TT_PREMADE_EP
I received my dresses today for my granddaughters, they are the best. Can’t thank you enough for the beautiful dresses I am sure you will be hearing from me soon to reorder, Christmas is around the corner again I thank you.
I wanted to let you guys know we will not be needing to resize any of our dresses after all!!
They are so beautiful and they will be perfect at the wedding 🙂
Thanks for all your hard work,Purchased # CK_830TUR
Thank you, thank you a million times, thank you!!!!!!!!!!!!!!!!!!!!!
Thank you so much! You have made my day. I look forward to getting many more dresses with Flower Girl Dress for Less. I promise next time I won’t wait until the last minute. Thank you Lyndi so much for your well wishes. She is going to look beautiful! I wanted her to look special, and i’m so thankful she will! You enjoy your weekend as well.
Thank you again,
Thank you so much! I received the pin in the mail the other day and it is
beautiful! I really appreciate the hassle-free customer service!
Dear Jenny,
Thank you so much for being honest and refunding me. I will most certainly do business with your company again and in will recommend you to others. I am happy with the products I bought. My daughter will look beautiful on her communion day on Saturday. Thank you again.
Sincerely,
You are so wonderful! I appreciate you so much! Thank you for your help!
I appreciate you so much! Thank you for correcting the order and sending it
out Priority. I know this has to be a crazy time for you all and I
appreciate you helping me out! Thank you once again for working with me!
Just received my order today, I have to say I am very pleased. Thank you!!
THANK YOU, THANK YOU, THANK YOU!!!!!!
THANK YOU!!!!! We received the ivory flower girl dress this afternoon.
Your a LIFESAVER!!! Thank you, its beautiful.Purchased # 2009IPW
Hello Jenny,
Thank you for everything I will be recommending you store to my friends.
Thanks again have a great.Purchased # TT_7891, TT_8600, TT_S54, TT_S37, TT_SLG, SG and 8500
Ok, thank you for the help! The flower girl’s mother just purchased the one you suggested!
Thanks again and what a great site, I’ll recommend to others for sure!Purchased # MB_119W
Hi Cathy,
Annie’s dress arrived today and it is perfect!
Thank you so much for the excellent service.
It helps so much Jenny. I really appreciate your help. I have three
daughters in my nieces’ wedding and the costs are adding up fast. Your
website is very helpful.
Yes, it clarifies! Thank you for taking the time to answer and point out the issue of my concern!
Thank You. I’m very satisfied with my items!
Hi Jenny,
I received the dresses today. I am surprised at how fast they arrived. I am
extremely happy with the dresses. Thank you very much for your assistance.
Dear Lyndi,
THANK YOU SO MUCH! I’m really excited you guys are doing an excellent job
getting back to customers!Purchased # SK_G112
Hi Jenny,
Thank you so much for all your help. I really appreciate how you do business; you are extremely considerate and accommodating. I’m recommending your site to everyone I know.Purchased # TT_5377
Hi Cathy,
I’m writing to let you know that I received the dress and we all LOVE it. It’s perfect. There are some bad reviews for your website and I’m glad that I did not pay attention to them and ordered it anyway. I will definitely spread the good word on the message boards with the poor reviews.
Thanks again!!!!Purchased # TT_5295
Hi Lyndi
Thank you sooo much for your super quick response!!! I really appreciate it.
5 star Review from me to you guys.
Looking forward to the dress on 7th. I also got the UPS tracking no. No
worries. I was rushing because my brother in law is flying on 11th, Monday.
Thanks.
Hi, I just wanted to let you know that I received my order for the dresses I placed today… phew I was worried that the delays because of the postal strike may make the dresses show up too late but thank goodness they are here and they fit the girls perfectly!!
Purchased # SK_3707
Dear Cathy,
Thank you so much for all your help. The dresses are perfect and beautiful.
I just wanted to say how nice it is “Made in the U.S.A.” too.
May you and all your fellow employees have a beautiful and blessed Thanksgiving & Merry Christmas.Purchased # SK_3055PUR
Hi Jenny,
I received the dress today! Thank you so much for all your help in making
this a smooth and fast transaction. I will definitely tell everyone about
your great company and will order again in the future. Honestly I have
never gotten such great products for the price through the internet and had
such an easy smooth transaction. Great products and great customer service!
My kids are going to look so beautiful on my wedding!
Thank you.
Thank you SO much, and I apologize for being snippy at first. I was very stressed, but thanks to you guys it all worked out well and I will definitely recommend you to other brides that I know.
I look forward to ordering more dresses in the future 🙂Purchased # CK_892W
Thank you Cathy,
I appreciate it very much that you and your other members of your team got back to me as quick as you did.Purchased # MB_168HP
Hi Lyndi,
Received the order well in time for tomorrows wedding. All the items are absolutely perfect and we are all thrilled.
Thanks again for your wonderful service; I will be buying again real soon!Purchased # MB_201HP, MB_201CO, CK_828, MB_185HP, MP_Rhinestone_Headband, L_7632, 339, PR_Purse and EKC55
Dear Flower Girl Dress For Less,
First, I want to thank you for beautiful dresses. They are so nice, and my nieces really like it. However, one dress (size # 10) is a little bit tight, and I would like to exchange it to size 12.Could you please let me know how to exchange it?
One more time, thank you for beautiful dresses.
Hi Jenny,
When I confirm with my niece, she says she is fine with that dress, so I don’t need to exchange it. Thank you for replying my email. Your company is professional and friendly.
Thank you.Purchased # SK_3707
Jenny,
We are so grateful that you are expediting the order. This helps us a lot so we can get the dresses on time for the wedding.
We apologize for all the inconveniences. Thanks again!Dear Jenny,
Thank you so much for helping with this. We feel a big sense of relief.Purchased # 3288BUR, S26W, TT_S27, UA_V56, TT_8011, TT_SBG and 181
Hi Jenny,
I just wanted to thank you for all your assistance regarding fixing up the mix up, refund, etc.
We have received our beautiful dress, which is of perfect size, and have received our refund for the other dress.
Thanks again – Your responses were prompt and respectful, and I am most happy for this feedback to be passed on to your supervisor.
Kindest regards and best wishes,Purchased # 240
I would like to thank you, Jen, for all your help that you did in making sure i
got the right dresses. They are beautiful. A million thanks.Purchased # 152WBUR
Thank you very much for the fast reply. I appreciate it, and I will
recommend FlowerGirlDressForLess.com to all of my friends in the future.
To whom it may concern,
Thank you I have received the dress and it is the perfect size and colour.
It was as if I had my niece measured to fit. During the pre-wedding
organising, I have had many difficulties with different companies and I was
very happy with your company and how quick the dress was delivered to me.
Thank you very much and I will recommend your company to others in the
future.
Kind Regards.Purchased # 152W
Thank you so much, Jenny. After I emailed you the package came and I was so happy to see it. It’s people like you the make a company great. You worked with me throughout this transaction and made it possible. I will recommend your company to people that needs item that you carry and I will order again without hesitation. The dresses are beautiful I love them Keep up the good work. Thank You.
Purchased # 6036I, 8005, S27I and TT_161
Thank You for such a quick response. The wear date for the sashes is Oct. 22. I
added the ASAP due to I have a “bridezilla” I’m dealing with! I’m sure everything
will be taken care of by then. 🙂 Thanks again for all your cooperation.Thank you so much… Your customer service was fantastic. Would recommend this
company anytime!
Thanks again for everything.Purchased # 152I, ORGANZA_IV and MK_VELVET_FLOWER
Cathy ~ Thank you for the prompt and courteous manner to which you have handle this situation. It’s good to know that the customer service which you have displayed is alive & well. I will definitely keep your company in mind for future purchases. Once again, thank you for your assistance.
Hi Cathy and Lyndi,
Your delivery finally got here! Yes, it’s in Canberra. Just opened it up and everything looks fabulous.
Very happy with it all, and particularly love your teal sash and burgundy flower pin-up.
Thank you for sending it through. All’s good for the wedding now. 🙂
Dear Cathy L:
On July 28, 2011 I had occasion to do business with your company at Flower Girl Dress For Less, Inc.
This is just a note to let you know how pleased I was with the service I received. You and Your employees were so helpful that I had to let you know how please I was with your services.
In this day and age good customer service is often difficult to find, and I feel it is important that it be recognized.
Thank you for your commitment to good customer service. Keep up the good work.
Hi Jenny,
Just letting you know that I received the dress in the mail today.
There are no problems with the dress and I would just like to say thank you for all your help. It was much appreciated.
Thanks.Purchased # MB_120W
Thanks so much for help! It’s great having someone that is attentive and knowledgeable about their products!! I really appreciate your continued prompt attention to my situation!! : )
Purchased # MB_152PUR
Lyndi,
I cannot thank you enough for all of your help. The dress arrived on Friday
and other than the flower being slightly crushed it is no worse for wear. I
have tried it on my daughter and it fits perfectly and looks absolutely
beautiful. Like I said in my previous e-mail, I will never buy a dress
anywhere else. The service I received from you was top notch and you were
helpful and quick to respond every time. If you have a supervisor I can
e-mail, I would be more than happy to do so. I am going to try to send you
pictures from the wedding so you can see how perfect she looks thanks to you
and your help.
All the best.Purchased # CK_830TUR
I just wanted to say thank you again for all of your help and excellent customer service. I received the dress in the mail and it is BEAUTIFUL! I could not have asked for better help then what you have offered me.
Thank you again.Purchased # 5213HP
Thank you again for all your help Jenny! It’s been a pleasure working with you and your company.
Purchased # SK_M118
Hi again!
Thank you so much for super great service!!!! I will recommend you to all my friends, if they need flower girl dresses 🙂
Looking forward to receiving my dresses! The girls will look gorgeous in white and purple! 🙂 Thank you again!
Hi Jenny!
Thank you and I’m looking forward to the dresses to arrive! 🙂
Thank you for great service and for your wishes! Have a wonderful weekend!Purchased # 5378WSV
You can share this with anyone who’d like to hear it. You guys have it all over The Rose. They’re nice, but your personal touches with your customers makes a big difference, the merchandise is shipped out right away, and the tracking was right there at my fingertips. THANK YOU.
Jenny,
Thank you for your cooperation and prompt assistance. As we all know, sometimes there are unforeseen damage to clothing and mishaps; however, I will certainly be willing to review your website again for any future purchases. Thank you.
Jenny,
Thanks for all your help! We are looking forward to taking lots of photos of my daughter in this beautiful dress. I appreciate all that you did to make the exchange happen! 🙂
Purchased # SK_224P
Lyndi,
Thank you so much. The last email that I had sent said to just refund the money but if you found one in her size go ahead and ship it. I appreciate so much the work you all have put into this order. I really can’t thank you enough. Just let me know if you are still going to send it for me. Thanks so much!
Thanks again.Purchased # MB_173R
Cathy,
Thank you so much for the return authorization. I will have the dress to be returned in the mail by tomorrow.
It’s such a pleasure to do business with you. And we love the US Angels dress. The same dress is featured in Nordstrom’s for over $200.00. The bridal salon also carries it and they wanted $200 plus $70 to rush order it so we have it by October.
Thanks so much for all you’ve done for Jessica’s special day!
Very truly yours.Purchased # UA_172_BP
Hi Jenny,
I just wanted to take time out to “THANK YOU” for being so kind and considerate. The sashes are a perfect match. I’m so ever grateful to you for helping me to stay sane with my wedding being so close I wasn’t sure we were going to have the sashes, but you came through and I just want to encourage you to keep up the good work.
Dear Cathy,
I want to take this time to THANK YOU FOR all your help. This is my
baby’s Wedding so that’s why I was so worried if they would get here in time. I sure hope you have a great weekend as well.
Thank you again for all you’ve done for me.Purchased # TT_513
Thanks for the dresses! They are absolutely gorgeous!!!! Worth every penny! Pretty happy the situation turned out the way it did. Just wanted to pass my thanks!! Have a great rest of the week!
Purchased # MB_152R
Thanks, you’ve been more than helpful. I plan to tell all my friends and family about your phenomenal customer service.
Purchased # MB_152OR
Received my exchange shoes – they are PERFECT! The girls look beautiful in their dresses, sashes and shoes! THANK YOU!!
Purchased # 5287SPC, S27I, TAFFETA_DP, TAFFETA_HG and TTBEADEDSASH_L
Got the dresses over the weekend. The colors are amazing and the girls look
really cute!
But overall, I’m relieved we’ve got them in hand, and the girls are all VERY
excited to wear them this Sunday.
Thanks.Purchased # KK_1020PM and TT_9200GD_SALE_8
Dear Cathy,
Thank you so much for the speed in response to my e-mail. Your company is a pleasure to work with.
I will definitely recommend you to my friends. Thanks for everything.Purchased # MB_164R
Thank you so much. Great doing business with you.
Aloha.Purchased # 155R
Thank you so much Cathy! You have really been a Godsend during this experience.
I also hope you have a great weekend.
Thank you for all your help!!! The dresses were fab! And CSR was even better!
Lyndi,
Thank you so much for helping me out! You have made my day! If I ever need anything I will be ordering from this company again!!
Thanks.Purchased # TT_S39
Cathy,
Thanks again for such total quality management and outstanding customer
service!! I promise to tell others about you!!
You have a lovely weekend also!Purchased # 5231I
Cathy, I want to thank you for your wonderful customer service, you have been concern, and totally understanding toward the needs of me and my special day. I appreciate you and I thank you very much.
With sincere thanks!
Dear Jenny,
I just want to thank you very, very much for your help, during this order. I am so sorry, for the “misunderstanding” we had (regarding bad sizes and e-mails) and hope in the future orders everything will go fine.
Thank you again!Purchased # 5224P, 8005,TT_2748, SOG, TT_30, M_TC369, HAIRPIN and M_4105
Lyndi,
Ahhh, I’m so glad to hear it put a smile on your face. I have to say it’s so
wonderful to have another person on the other end that works to satisfy
their customers, so diligently and responsive as you have been. Your
employer is very lucky to have you representing them. This day in age, it
seems customer service representatives seem far from few like you!
I will have no problems going to your company first for our needs and
referring friends and family to your company in the future.
I’ll keep in touch and let you know the end result of the dress fitting. Have
a wonderful rest of the week 🙂
Thank you.Purchased # 2009IHP
Hi there,
Just a note to say thank you for your fabulous service with purchasing a flower girl dress for my little madam. I bought two the 2931 in black and the BC830 in black. After searching endlessly for the perfect little frock coming across your website I was wary buying outside of Australia. This experience with you has made me more than happy to recommend you to anyone. Once I’ve finished this thank you I’m off to easyweddings.com.au to put your business out there. Now the decision of which dress! Once again many thanks.
Hi Jenny,
The dresses were a real hit by the way and we will definitely be ordering
again.
Thanks again.Purchased # SK_3019BL and M_0287
Dear Cathy,
Dress and accessories arrived safely today! Everything is beautiful!! I am almost in tears! Thank you all so much for such a great service! I will certainly be recommending your business!
Kindest regards.
Cathy,
The dress is something UNIQUE!!! Beautiful, much more than I was waiting.
Thank you so much for the job well done. My granddaughter, felt like a princess…I am very, very happy!
Purchased # 120WOVL and 179